Wednesday, August 13, 2008

Anatomy of a troubleshooting process

about 2 hours ago
Internet access is extremely slow. Anybody else is having the same problem?

about 1 hour ago
BTW, I'm on Batelco's 1mb ADSL service

about 1 hour ago
Batelco's DNS is screwed. www.google.com is not resolved but www.yahoo.com is. Could it be something bigger, maybe root dns servers?

35 minutes ago
It's google's DNS. It's not responding. Try it with nslookup or dig and server ns1.google.com

30 minutes ago
Nonetheless, internet speed is damn slow

26 minutes ago
gmail is also not accessible. What's going on?

22 minutes ago
got a google IP address, 64.233.167.104, from a web based nslookup service. Still not accessible. Could it be Batelco's proxy?

10 minutes ago
just used www.anon.me web proxy to successfully access google.com. it's definitely Batelco's problem.

5 minutes ago
google.com is back, gmail.com is back. Speed is a little bit better. Batelco, what the heck happened?

1 comment:

Zainal said...

3adeeeeeeeeeeeeeeeeeeee ...
5alha mastoora bro !!!